Front Cover

    Preface [Full Text]
    Paul Kirschner, et al.

    Chapter One
    Simon Buckingham Shum

    Chapter Two
    Jan van Bruggen, et al.

    Chapter Three
    Gellof Kansellar, et al.

    Chapter Four
    Chad Carr

    Chapter Five
    Tim van Gelder

    Chapter Six
    Jeff Conklin

    Chapter Seven
    Albert Selvin

    Chapter Eight
    Robert Horn

    Chapter Nine
    Simon Buckingham Shum
    et al.

    Douglas Engelbart



Visualizing Argumentation: Software Tools for Collaborative and Educational Sense-Making.
Paul A. Kirschner, Simon J. Buckingham Shum and Chad S. Carr (Eds.)
Springer-Verlag: London
ISBN 1-85233-6641-1

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Chapter 7

Fostering Collective Intelligence: Helping Groups Use Visualized Argumentation

Albert M. Selvin
Verizon Communications, USA

(enlargements/colour versions of reduced/black and white figures in the book)

Figure 7.1: Map showing portion of an open, minimally structured discussion.

Figure 7.2: Map showing results of brainstorming, grouping, and labeling exercise.

Figure 7.3: Task template from Y2KCP Project.

Figure 7.4: Early call completion process map using the task template.

Figure 7.5: Auto-generated diagrammatic output.

Cited References/Websites

Conklin, E. J., & Burgess Yakemovich, K. C. (1991). A process-oriented approach to design rationale. Human-Computer Interaction, 6(3,4), 357-391.

Nelson, T. H. (1993) Literary machines, (1993 ed.). Sausalito, CA: Mindful Press.

Norman, D. A. (1990). The design of everyday things. New York: Doubleday.

Palus, C. J., & Drath, W. H. (2001). Putting something in the middle: An approach to dialogue. Reflections, 3(2), 28-39.

Palus, C. J., & Horth, D. M. (2002). The leader's edge: Six creative competencies for navigating complex challenges. San Francisco: Jossey-Bass.

Selvin, A. (1996). Leveraging existing hypertext functionality to create a customized environment for team analysis. Proceedings of the Second International Workshop on Incorporating Hypertext Functionality Into Software Systems. Bethesda, MD. Retrieved on July 1, 2002 from

Selvin, A. (1998). Facilitating electronically: Using technology to help Maria, (Special Issue on Automated Meeting Support). The Facilitator.

Selvin, A., & Sierhuis, M. (1999, December). Case studies of project compendium in different organizations. Proceedings of the Workshop on Computer-Supported Collaborative Argumentation. paper presented at CSCL’99, Stanford, CA.

Selvin, A., and Buckingham Shum, S. (1999). Repurposing Requirements: Improving Collaborative Sense-Making over the Lifecycle. paper presented at the International Conference on Product-Focused Software Process Improvement (Profes '99), Oulu, Finland.

Selvin, A. (1999, February). Supporting collaborative analysis and design with hypertext functionality. Journal of Digital Information, 1(4). Retrieved on July 15, 2002 from

Shipman, F. M., & McCall, R. (1994). Supporting knowledge-base evolution with incremental formalization. In Proceedings of CHI’94: Human Factors in Computing Systems (pp. 285-291). New York: ACM Press.

Wilber, K. (2000). Eye to Eye: The Quest for the New Paradigm (3rd ed.). Boulder: Shambhala Press.

Other Related Resources

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